Flipping the bozo bit on flips the learning off – Surfing Complexity
I’m too young to have seen Bozo the Clown myself, but I’m old enough to get the references “Flipping the bozo bit” is an expression from the software world. Think about a ti…
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Our tendency to focus on differences between us and them when the incident happens to them leads us to miss aspects of the system that we actually have in common with them. By focusing on the differences, we miss the opportunity to learn from their experiences, because it seduces us into believing there’s nothing for us to learn here.
Excellent point.